Pheels — Delete Your Account

1. Delete your account inside the app (fastest)

If you can sign in, you can delete your account yourself in seconds:

1. Open Pheels and go to your profile.
2. Open the menu (top right) and tap “Delete my account”, or open Help Center and tap “Delete account”.
3. Confirm twice.

Deletion is immediate and permanent. There is no verification step, waiting period, or fee.

2. Request deletion without the app

If you no longer have the app installed, or cannot sign in, email us and we will delete the account for you:

Send the request from the email address on the account, or include the account's username so we can locate it. We may reply to confirm it is really you before deleting. Requests are completed within 30 days.

3. What gets deleted

Deleting your account permanently removes:

• your profile and sign-in credentials
• your posts, Echoes, and uploaded media
• your messages and group memberships
• your comments, reactions, and follows
• your marketplace listings, shop, and saved items
• your location data and device push tokens

Everything above is removed immediately and permanently. There is no recovery window and no backup you can be restored from.

Some records are kept where the law requires it or where they belong to someone else's account too. These are the only exceptions, and each one has a stated limit:

• records of purchases, payouts, and payments — kept for 7 years, the retention period tax and anti-money-laundering law requires of us, then deleted
• reports you filed, or that were filed about your content — kept as moderation evidence for 2 years, then deleted
• messages you sent remain visible to the people you sent them to, with your profile no longer attached, because those messages are also part of their account

Nothing in this list is used to rebuild your account, to identify you, or for advertising. Where the law lets us keep a record but not the personal detail in it, the personal detail is stripped rather than retained.

4. Deactivate instead (reversible)

If you want a break rather than deletion, the app also offers “Deactivate account” in Settings. Deactivation hides your profile and can be undone by signing back in. Deletion cannot.

5. Questions

Our privacy policy: https://pheels.org/privacy